The Recall Desk
SevereCPSC·24271·Announced 2024-06-20

myCharge POWER HUB Portable Chargers Recalled for Fire and Burn Hazards

myCharge is recalling about 567,000 POWER HUB All-In-One 10,000mAh portable chargers sold exclusively at Costco from January 2022 through November 2023 because they can overheat while charging, posing fire and burn hazards. Two residential fires and property damage totaling approximately $165,000 have been reported.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: This recall meets the Severe threshold because it involves reported fires (two residential fires) and significant property damage (approximately $165,000), which constitute property-damage reports meeting the criteria for a Severe severity classification.

Plain-English summary

myCharge is recalling about 567,000 POWER HUB All-In-One 10,000mAh portable chargers (model numbers AO10FK-A, AO10FK-B, and AO10FK-C) sold exclusively at Costco stores nationwide and online at Costco.com from January 2022 through November 2023 for approximately $40. The recalled chargers can overheat while charging, creating fire and burn hazards.

The recall was triggered by 120 reports of overheating incidents. myCharge received five reports of incidents including two residential fires, resulting in approximately $165,000 in reported property damage. Costco received 115 returns mentioning melting, expanding, smoking, fire, burning, exploding, or sparking. No injuries requiring medical attention have been reported.

The affected portable chargers are black with two attached cables and retractable wall prongs. "myCharge" is printed on the front surface and the model number on the back. A date code in WWYY format (where WW is the sequential week and YY is the last two digits of the manufacturing year) is printed on the outer surface of the wall prong. Affected units have date codes ending in 21 or 22, or one of these four date codes ending in 23: 0123, 0923, 1523, or 1723.

Consumers should immediately stop using the recalled portable chargers and contact myCharge for a free replacement. Consumers can reach myCharge toll-free at 888-251-2026 (Monday–Friday, 9 a.m. to 4 p.m. ET), by email at [email protected], or online at https://mycharge.com/pages/power-hub-all-in-one-recall or www.myCharge.com (click "RECALL INFORMATION" at the bottom of the page).

The recalled product

Product
myCharge POWER HUB All-In-One 10,000mAh portable chargers
Manufacturer
RFA Brands LLC, d/b/a myCharge, of Birmingham, Michigan
Category
Consumer Product — Electronics / Portable Chargers
Hazard
  • fire
  • burn-injury
  • overheating
Affected units
567,000

Distribution

Distributed nationwide across the United States.

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