The Recall Desk
SevereCPSC·24181·Announced 2024-04-04

BLACK+DECKER Garment Steamers Recalled Nationwide for Burn Hazard

Empower Brands is recalling approximately 1.6 million BLACK+DECKER Model HGS011 Easy Garment Steamers because they can expel, spray, or leak hot water during use, causing burn injuries. Consumers should stop using the steamers immediately and contact the manufacturer for a full refund.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The source text reports 82 documented burn injuries, including seven second-degree burns, with 19 additional burn injuries involving repaired or updated-design units. This constitutes significant reported injury meeting Severe criteria, and the ongoing risk despite prior corrective action warranted a recall expansion.

Plain-English summary

Empower Brands LLC, a subsidiary of Spectrum Brands Inc., is recalling approximately 1.6 million BLACK+DECKER Model HGS011 Easy Garment Steamers. The recalled models include HGS011, HGS011F, HGS011S, and HGS011T. These steamers can expel, spray, or leak hot water during use, posing a burn hazard to consumers. This recall expansion includes units that were previously recalled in November 2022 and repaired.

The steamers were sold nationwide at retailers including Walmart, Target, Amazon, Bed Bath & Beyond, and other stores online and in-store from June 2021 through February 2024 for between $14 and $23. They were manufactured in China.

Since the initial recall announcement in November 2022, Empower Brands has received 317 reports of hot water expelling from the recalled steamers. These reports include 82 reports of burn injuries, seven of which were second-degree burns. Notably, 94 of the incident reports involved units that were repaired as part of the original November 2022 recall or featured the updated design, including 19 burn injuries.

Consumers should immediately stop using the recalled steamers and contact Empower Brands for a full refund. This applies to all consumers, including those who previously received a replacement upper assembly as part of the November 2022 recall. Consumers can contact Empower Brands at 800-990-5298 from 8 a.m. to 4:30 p.m. CT, Monday through Friday, or email [email protected]. Additional information is available at www.prodprotect.com/recall or www.blackanddeckerappliances.com.

The recalled product

Product
BLACK+DECKER Model HGS011 Easy Garment Steamers
Manufacturer
Spectrum Brands Inc., of Middleton, Wis., owns subsidiary Empower Brands LLC
Category
Consumer Product — Appliances / Home Care
Hazard
  • burn-injury
  • hot-water-expulsion
Affected units
518,500

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

UPCs (4)

  • 050875828407
  • 050875828391
  • 050875828384
  • 050875002722

Distribution

Distributed nationwide across the United States.

Related recalls

Same category