The Recall Desk
HighCPSC·24168·Announced 2024-03-21

Crown Aruba IV Gas Boilers Recalled for Carbon Monoxide Hazard

Crown Boiler Company is recalling about 1,100 Crown Aruba IV (AWR Series) gas-fired hot water boilers due to a blocked vent switch that can fail to shut down burners at high altitudes, allowing carbon monoxide to accumulate in homes.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Carbon monoxide is a high-risk hazard capable of causing serious injury or death. Although no illnesses or injuries have been reported, the source text explicitly states the boilers pose a carbon monoxide poisoning hazard, and the defect—failure of a safety switch at high altitudes—creates a credible risk of harm that qualifies as High severity.

Plain-English summary

Crown Boiler Company LLC of Philadelphia, Pennsylvania is recalling Crown Aruba IV (AWR Series) gas-fired hot water boilers that are configured for altitudes above 2,000 feet. About 1,100 units are affected. The boilers were sold through heating and plumbing contractors and wholesale distributors nationwide from July 2012 through December 2023 for between $2,000 and $4,000.

The recalled boilers have a blocked vent switch (BVS) that can fail to shut down the burners if the boiler is installed at altitudes above 2,000 feet and the vent system becomes blocked. When this occurs, the boiler can emit excessive amounts of carbon monoxide into the building, posing a carbon monoxide poisoning hazard to consumers. No injuries have been reported.

Consumers with recalled boilers should immediately contact Crown Boiler for a free repair that includes a free replacement main burner gas orifice and a free replacement blocked vent switch if needed. Consumers who continue using the recalled boilers while awaiting repair should have working carbon monoxide alarms installed outside of sleeping areas and on each floor of the home. Crown Boiler can be reached toll-free at 888-583-5624 from 8 a.m. to 5 p.m. ET Monday through Friday, by email at [email protected], or online at www.velocityboilerworks.com.

The recalled product

Product
Crown Aruba IV (AWR Series) gas-fired hot water boilers
Manufacturer
Crown Boiler Company LLC, of Philadelphia, Pennsylvania
Hazard
  • carbon-monoxide
  • ventilation-system-failure
Affected units
1,100

Distribution

Distributed nationwide across the United States.