The Recall Desk
ModerateCPSC·24039·Announced 2023-12-07

Oreck Discover Upright Vacuums Recalled Due to Electrical Shock Hazard

The electric cord plug prong on Oreck Discover Upright Vacuums can detach and remain in electrical outlets, creating an electrical shock hazard. About 6,200 units sold nationwide from September 2022 through September 2023 are affected.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: Although the hazard involves an electrical shock risk, the source explicitly states no injuries have been reported. The 41 prong-detachment reports are documented incidents but represent a precautionary recall with theoretical rather than realized harm, placing this at severity level 2 (Moderate) per the rubric criterion that theoretical hazards without reported injuries typically score no higher than 2 in consumer product recalls.

Plain-English summary

This recall involves approximately 6,200 Oreck Discover Upright Vacuums, models UK30500 and UK30500PC, manufactured by Royal Appliance Mfg. Co., d/b/a TTI Floor Care North America. The vacuums are silver and black with "Oreck" and "Discover" printed on the front. The affected units have serial numbers beginning with AJ2226, AJ2227, AJ2228, AJ2229, AJ2230, AJ2231, and AJ2232.

The hazard is that the electric cord plug prong can detach and remain in an electrical outlet when the vacuum is unplugged. This poses an electrical shock hazard to consumers. The firm has received 41 reports of a prong detaching from its plug. No injuries have been reported.

The recalled vacuums were sold by independent Oreck dealers nationwide and online through acmetools.com, amazon.com, homedepot.com, and oreck.com from September 2022 through September 2023 for approximately $600.

Consumers should immediately stop using the recalled vacuums and contact Oreck or their local Oreck dealer for instructions on how to obtain a free repair. Oreck can be reached toll-free at 888-383-7000 from 9 a.m. to 5 p.m. ET, Monday through Friday, or online at www.oreck.com/pages/recall or www.oreck.com and click on "Product Recall" at the bottom of the page. To locate the nearest authorized dealer, go to "Find Your Local Store" at www.oreck.com.

The recalled product

Product
Oreck Discover Upright Vacuums
Manufacturer
Royal Appliance Mfg. Co., d/b/a TTI Floor Care North America, of Charlotte, North Carolina
Category
Consumer Product — Home Appliance / Vacuum
Hazard
  • electrical-shock
  • detachable-plug-prong
Affected units
6,200

Distribution

Distributed nationwide across the United States.

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