The Recall Desk
HighCPSC·23271·Announced 2023-08-31

Prime-Line Recalls Glass Doorknobs Due to Laceration Hazard

Prime-Line glass doorknobs can crack and separate, creating a laceration hazard. The firm has received five reports of injuries requiring stitches.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Reported injuries exist (five cases requiring stitches), which elevates this above theoretical risk. However, the injuries are not severe enough to constitute hospitalization or structural defect classifications, making this High rather than Severe.

Plain-English summary

Prime-Line Products LLC is recalling glass doorknobs sold under the Defender Security, Gate-House, and Reliabilt brand names. The doorknobs feature fluted glass and were sold in bronze, brass, satin nickel, matte black, and chrome finishes. About 167,000 units were sold in the United States.

The recalled doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers. The firm has received five reports of the doorknobs breaking and causing laceration injuries that required stitches.

The doorknobs were sold at home improvement stores nationwide and online at Amazon.com, Wayfair.com, and other websites from February 2022 through April 2023 for between $20 and $45. Model numbers included in this recall are E 2279, E 2279-L, E 2311, E 2317, E 2328, E 2496, E 2497, E 2536, E 2536-L, E 2537, E 2537-L, E 2750, and E 2797. The model number is printed on the top right side of the packaging.

Consumers should immediately stop using the recalled doorknobs and contact Prime-Line for instructions on how to receive a full refund. Prime-Line can be reached at 800-729-6123 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at [email protected], online at https://www.recallrtr.com/glassknobs or at www.primeline.net by clicking on "Important Recall Information" at the top of the page.

The recalled product

Product
Glass Doorknobs
Manufacturer
Prime-Line Products LLC, of Redlands, California
Category
Consumer Product — Door Hardware
Hazard
  • laceration
  • glass-breakage
  • sharp-edges
Affected units
167,000

Distribution

Distributed nationwide across the United States.

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