The Recall Desk
Our severity:SevereCPSC·23262·Announced 2023-08-16

Gree Recalls 1.56 Million Dehumidifiers Due to Fire and Burn Hazards

Gree is recalling approximately 1.56 million dehumidifiers sold under brand names including GE, Kenmore, SoleusAir, Seabreeze, and Norpole because they can overheat, smoke, and catch fire, creating fire and burn hazards.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall documents reports of at least 23 fires and significant property damage ($168,000), which meets the criteria for Severe (FDA Class II with significant injury/property-damage reports, or NHTSA equivalent). Although no reported deaths or hospitalizations are stated, the pattern of fires and widespread property damage justifies a score of 4.

Plain-English summary

Gree Electric Appliances, Inc. is recalling approximately 1.56 million dehumidifiers manufactured between January 2011 and February 2014. The recalled models are sold under the brand names Kenmore, GE, SoleusAir, Norpole, and Seabreeze and were distributed nationwide through Home Depot, Lowe's, Menards, Sam's Club, Sears, Walmart, and other stores for between $110 and $400.

The dehumidifiers can overheat, smoke, and catch fire, posing fire and burn hazards to consumers. Gree has received reports of at least 23 fires, 688 incidents of overheating, and $168,000 in property damage associated with the recalled dehumidifiers.

Consumers should immediately stop using the dehumidifiers and unplug them. Consumers can contact Gree to receive a refund. To register for the recall, consumers should visit https://global.gree.com/usa/channels/840.html to sign up for the waitlist and will be contacted within 6-8 weeks with information on how to proceed.

The recalled product

Product
Dehumidifiers
Manufacturer
Gree Electric Appliances, Inc. of Zhuhai
Category
Consumer Product — Appliances / Dehumidifiers
Hazard
Affected units
56

Distribution

Distributed nationwide across the United States.

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