The Recall Desk
ModerateCPSC·23211·Announced 2023-06-01

Jetson Nova and Star 3-Wheel Kick Scooters Recalled for Fall Hazard

Jetson Electric Bikes is recalling about 15,300 Nova and Star 3-Wheel Kick Scooters because the rear wheel can loosen or fall off, posing a fall hazard to children. The company has received 12 reports of wheel loosening or falling, including one injury.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: The source reports only minor injury (scratches and bruises) from 12 reports of wheel loosening or falling. No serious injury, hospitalization, or death is reported. This meets the criterion for a precautionary recall with minimal injury history, scoring at the Moderate level.

Plain-English summary

Jetson Electric Bikes, of Brooklyn, New York, is recalling Jetson Nova and Star 3-Wheel Kick Scooters sold nationwide through Target stores and online at Target.com and www.ridejetson.com from September 2022 through February 2023. About 15,300 scooters are affected. The scooters were sold in five colors: green, teal, blue, purple, and red.

The rear wheel can loosen or fall off the scooter, posing a fall hazard to children. Jetson has received 12 reports of wheels loosening or falling off the scooters. One report involved scratches and bruises to a child's face.

Consumers should immediately stop using the recalled scooters and contact Jetson for a free repair kit. The kit includes two screws, two bolts, and an Allen key, along with repair instructions and a QR code link to an installation video. No additional tools are needed to install the repair kit. Consumers can contact Jetson online at www.ridejetson.com and click on "Product Recall" or visit https://ridejetson.com/pages/star-nova-repair. Consumers without internet access can call 800-635-4815 from 11 a.m. to 4 p.m. ET Monday through Friday.

Only scooters with specific model and serial numbers listed in the recall notice are included.

The recalled product

Product
Jetson Nova and Star 3-Wheel Kick Scooters
Manufacturer
Jetson Electric Bikes, of Brooklyn, New York
Category
Consumer Product — Children's Scooter
Hazard
  • wheel-detachment
  • fall-hazard
Affected units
15,300

Distribution

Distributed nationwide across the United States.

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