The Recall Desk
HighCPSC·22030·Announced 2021-12-15

Schwinn Tone Electric Scooters recalled for fall and injury hazards

Pacific Cycle is recalling about 11,340 Schwinn Tone electric scooters because the handlebar grips can loosen or crack, causing falls and injuries. One consumer fell and sustained bruising and abrasions when the handlebar broke during use.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: One report of actual injury (bruising and abrasions from a fall) has been documented, and the hazard involves risk of falls from a wheeled product where further harm could occur. This exceeds a theoretical-risk scenario and meets the High threshold for risk-of-harm products where injury has been reported.

Plain-English summary

Pacific Cycle Inc. and Cycling Sports Group, Inc. are recalling about 11,340 Schwinn Tone Electric Scooters sold from May 2020 through February 2021. The recalled models include the Tone 1, Tone 2, and Tone 3, available in black or white, and sold through bicycle shops nationwide and online at schwinnbikes.com and amazon.com for between $350 to $550.

The handlebar grips on these e-scooters can loosen or crack, posing fall and injury hazards to riders. Pacific Cycle has received nine reports of loosened or cracked handlebars. One report documented an injury where a consumer fell from the e-scooter and sustained bruising and abrasions when the handlebar broke during riding.

Consumers should immediately stop using the recalled e-scooters and contact Pacific Cycle for a free repair kit or repair service. The e-scooter's serial number is located on the bottom of the board. Consumers can install the repair kit themselves (taking five to ten minutes, with tools and video instructions provided) or ship the scooter back to Pacific Cycle for repair at no cost. Contact Pacific Cycle toll-free at 877-564-2261 from 7 a.m. to 6 p.m. CT, Monday through Friday, or visit https://www.pacific-cycle.com/safety-notices-recalls/ or www.pacific-cycle.com and click on "Safety Notices & Recalls."

The recalled product

Product
Schwinn Tone Electric Scooters (e-scooters)
Manufacturer
Mast Work Handicraft Co. Ltd., of China
Category
Consumer Product — Electric Scooter
Hazard
  • handlebar-failure
  • fall-injury
  • loosening-cracking
Affected units
11,340

Distribution

Distributed nationwide across the United States.

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