The Recall Desk
HighCPSC·20047·Announced 2019-12-20

Hallmark Recalls Frosted Balsam Jar Candles Due to Fire and Laceration Hazards

Hallmark is recalling approximately 4,500 frosted balsam jar candles because the glass jars can break when lit, posing fire and laceration hazards.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fire and laceration) where injury has not yet been reported, which corresponds to a score of 3 (High) per the rubric.

Plain-English summary

Hallmark Marketing Company LLC is recalling approximately 4,500 frosted balsam soy blend jar candles. The recalled candles are green, have three wicks, and feature a glass jar that measures about 5 inches high and 4.5 inches in diameter with a metal top. The front of the candle displays the Hallmark logo, the words "frosted balsam," and an image of a snowy pine cone. A white label on the underside of the candle contains date code 9211D, SKU code XKT1747, and UPC code 763795556991.

The recall is being issued because the glass jar can break when the candle is lit, which poses fire and laceration hazards. Hallmark has received six reports of the glass jar breaking, resulting in fire damage to nearby items. No injuries have been reported.

The recalled candles were sold at Norman's Hallmark stores in New Jersey and Pennsylvania from September 2019 through December 2019 for about $28. Consumers should immediately stop using the recalled candles and return them to the store where purchased for a full refund of the purchase price and a $10 Hallmark Gold Crown gift card. For more information, consumers can contact Hallmark at 800-HALLMARK (800-425-5627) from 9 a.m. to 8 p.m. ET Monday through Friday or visit www.hallmark.com and click on Product Recalls at the bottom of the homepage.

The recalled product

Product
Frosted balsam jar candles
Affected units
4,500

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

UPCs (1)

  • 763795556991

Distribution

Distributed nationwide across the United States.