The Recall Desk
SevereCPSC·20036·Announced 2019-12-06

Surly Recalls Front Bicycle Racks Due to Crash and Injury Hazards

Surly Bikes is recalling about 5,139 front bicycle racks because they can loosen and contact the front wheel, posing crash and injury hazards.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves significant injury reports, including a fractured vertebra, which meets the rubric criteria for a Severe (4) rating.

Plain-English summary

Surly Bikes, a wholly-owned brand of Quality Bicycle Products Inc., is recalling about 5,139 front bicycle racks. The recall involves all Surly 8-Pack Racks and Surly 24-Pack front bicycle racks, as well as Pack Rat Bicycles equipped with these racks. The racks were sold in black and silver finishes, are made of tubular chromoly steel, and are intended for use on the front of a bicycle.

The recalled front bicycle racks can loosen and contact the front wheel, posing crash and injury hazards to the rider. Surly has received 15 reports of racks failing, including three reports of minor injuries including sprains and lacerations, and seven reports of serious injuries including a fractured vertebra.

The racks were sold in bicycle stores nationwide and online at various websites from December 2015 through September 2019. The 8-Pack Rack was sold for $110, the 24-Pack Rack for $150, and the Pack Rat complete bicycle with rack for $1,350. Consumers should stop using the recalled bicycle racks immediately and contact the bike shop or online retailer where it was originally purchased to arrange for a free repair. Consumers may also contact Surly Bikes toll-free at 877-773-3191 between 8 a.m. and 6 p.m. CT Monday through Friday, or online at www.surlybikes.com.

The recalled product

Product
Surly front bicycle racks
Affected units
5,139

Distribution

Distributed nationwide across the United States.