The Recall Desk
HighCPSC·18086·Announced 2018-01-30

Walgreens Pain and Itch Relief Cream Recalled for Packaging Safety

Natureplex is recalling Well at Walgreens pain and itch relief cream because the packaging is not child-resistant, posing a poisoning risk to young children.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (lidocaine poisoning) where injury has not yet been reported, which aligns with the 'High' severity criteria in the rubric.

Plain-English summary

Natureplex LLC is recalling approximately 74,000 tubes of Well at Walgreens pain and itch relief cream. The recall is due to the product's failure to meet the child-resistant closure requirements of the Poison Prevention Packaging Act. The cream contains 4% lidocaine, which poses a risk of poisoning to young children if accessed.

The recalled product is an orange tube with a purple stripe, labeled "Maximum Strength" and "Pain and Itch Relief Cream 4% Lidocaine." It was sold at Walgreens stores nationwide and online from March 2017 through November 2017 for about $7. No injuries or illnesses have been reported in connection with this recall.

Consumers should immediately place the recalled cream out of the reach of children and return it to Walgreens for a full refund. For more information, consumers can contact Natureplex toll-free at 866-323-0107 from 9 a.m. to 5 p.m. CT Monday through Friday or visit www.natureplex.com.

The recalled product

Product
Well at Walgreens pain and itch relief cream
Affected units
74,000

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

UPCs (1)

  • 311917189628

Distribution

Distributed nationwide across the United States.