The Recall Desk
HighCPSC·18025·Announced 2017-11-07

Norco Recalls Children's Bicycles Due to Crank Failure Hazard

Norco Bicycles is recalling specific children's models because the cranksets can bend or break during use, posing a fall hazard.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fall hazard due to component failure) where injury has not yet been reported, which aligns with the 'High' severity criteria.

Plain-English summary

Norco Bicycles, of Canada, is recalling 2015, 2016, and 2017 model year children's bicycles equipped with Samox SAC30-111NA square taper bicycle cranks. The recall includes 20- and 24-inch wheeled bicycles with the model names Storm 2.1, Storm 4.1, Charger 2.1, Charger 4.1, Fluid HT 2.3, Fluid HT 4.3, Fluid FS 2.2, and Fluid FS 4.2. The affected cranksets have the model number AC30 stamped on the inside of both crank arms, and the crank length (140mm or 152mm) is stamped at the end of each arm.

The cranks can bend or break during use, which poses a fall hazard. The firm has received four reports of the cranks bending or breaking, but no injuries have been reported. About 1,050 units were sold in the United States, and an additional 1,750 units were sold in Canada. The bicycles were sold at Norco Bicycles dealers nationwide from May 2016 through September 2017 for between $400 and $1,700.

Consumers should immediately stop using the recalled bicycles and contact an authorized Norco Bicycles dealer for free installation of a new crankset. Consumers can also contact Norco at 800-663-8916 between 8:30 a.m. and 5 p.m. PT Monday through Friday, or visit the firm’s website at www.norco.com and click on “Safety Notices/Recalls” for more information.

The recalled product

Product
Children's bicycles with Samox cranksets
Affected units
1,050

Distribution

Distributed nationwide across the United States.