West Elm Recalls Saddle Bar and Counter Stools Due to Fall Hazard
West Elm is recalling Saddle bar and counter stools because the legs can break, posing a fall hazard. The firm received six reports of breaking, including one injury.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a risk-of-harm product (fall hazard) where injury has been reported (one injury), fitting the 'High' severity criteria for products where injury has not yet been reported or is limited.
Plain-English summary
West Elm, a division of Williams-Sonoma, Inc., is recalling Saddle bar and counter stools because the legs can break, posing a fall hazard. The firm has received six reports of the stools breaking, including one injury. The recalled stools have solid wood legs with a pecan-stained finish and were sold in four upholstery options: elephant leather, crosshatch steel/ivory, slate chevron, and iron basketweave.
The stools were sold exclusively at West Elm stores, online at www.westelm.com, and in the West Elm catalogue nationwide from July 2013 through November 2015. Prices ranged from $370 to $500 for single stools and $740 to $1,000 for a set of two. About 6,000 units were sold in the United States, and about 100 were sold in Canada. The stools were manufactured in China.
Consumers should immediately stop using the recalled stools and contact West Elm for information on returning them for a full refund. West Elm is contacting known customers directly. Consumers can also contact West Elm toll-free at 844-824-8911 from 7 a.m. to midnight ET daily or online at www.westelm.com by clicking on "Safety Recalls" under the "About Us" section at the bottom of the page.
The recalled product
- Product
- Saddle bar and counter stools
- Category
- Consumer Product — Furniture
- Affected units
- 6,000
Distribution
Distributed nationwide across the United States.
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