The Recall Desk
HighCPSC·16032·Announced 2015-11-12

PNY Recalls Portable Lithium Polymer Battery Packs Due to Fire Hazard

PNY is recalling T10400 portable battery packs because they can overheat and vent flames, posing fire and burn hazards.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a fire and burn hazard with one report of venting with flames, but no injuries have been reported, fitting the criteria for a risk-of-harm product where injury has not yet been reported.

Plain-English summary

PNY Technologies, Inc. is recalling portable lithium polymer battery packs with model number T10400. These devices are used to charge USB-enabled smartphones, tablets, and other USB-powered devices. The batteries are black or gray hand-held devices measuring 4 inches by 2.75 inches by 0.75 inches, featuring two USB outputs and four blue LED lights. The brand name PNY is laser-printed along the bottom front of the battery.

The recall is being issued because the batteries can overheat and vent flames, which poses fire and burn hazards. PNY has received one report of venting with flames, but no injuries have been reported. Approximately 56,000 units were sold in the United States, with an additional 800 sold in Canada. The products were sold at Best Buy, Office Depot, Office Max, and other retail stores nationwide, as well as online at amazon.com and frys.com, from January 2014 through August 2015 for about $50.

Consumers should immediately stop using the recalled batteries and contact PNY for a free replacement rechargeable battery. PNY can be reached toll-free at 888-316-1194 from 9 a.m. to 8 p.m. ET Monday through Friday, online at www.pny.com under the "Support" menu, or by email at [email protected].

The recalled product

Product
Portable Lithium Polymer Battery Packs
Affected units
56,000

Distribution

Distributed nationwide across the United States.