The Recall Desk
HighCPSC·13742·Announced 2013-07-11

Staples Recalls Bermond Fabric Manager's Chairs Due to Base Breakage

Staples is recalling Bermond Fabric Manager's Chairs because the base can break, posing a fall hazard. Consumers should stop using the chairs and contact Staples for a refund.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fall hazard) where injury has been reported (scratched leg, bump to head) but no serious injuries or fatalities are documented, fitting the 'High' severity criteria for risk-of-harm products with reported injury.

Plain-English summary

Staples the Office Superstore LLC is recalling Bermond Fabric Manager's Chairs due to a fall hazard. The base of the chair can break, which can cause the chair to collapse. The chairs have unpadded arms, a five-wheel base, and come in gray or burgundy. A tag on the bottom of the seat cushion identifies the product with specific SKU and item numbers: gray SKU 924204 (item 21084) and burgundy SKU 924203 (item 21083).

Staples has received 41 reports of the chairs' base breaking. Three of these reports involved consumers falling out of the chairs. One consumer reported a scratched leg and a bump to the back of the head as a result of the fall. The chairs were sold at Staples.com, online via Staples' in-store kiosks, Staples Advantage, Quill.com, and Medical Arts Press between July 2011 and May 2013 for approximately $50 to $100. About 3,350 units were distributed.

Consumers should immediately stop using the chairs and contact Staples for instructions on returning them for a full refund. Staples is contacting all known customers directly to provide this information. Consumers can also contact Staples toll-free at (888) 577-9824 from 8:00 a.m. to 8:00 p.m. ET Monday through Friday, or visit the Warranty and Recall Info page on staples.com or the Recall Information page on quill.com.

The recalled product

Product
Bermond Fabric Manager's Chairs
Manufacturer
Global Furniture (Zheijiang) Co. Ltd. of Zheijiang, China
Category
Consumer Product — Furniture
Hazard
Affected units
3,350

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · fall hazard

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