Balsam Hill Recalls Pre-lit Artificial Christmas Trees for Burn and Shock Hazards
Balsam Hill is recalling about 700 pre-lit artificial Christmas trees because the remote control receiver box can overheat and melt, posing burn and shock risks.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a risk-of-harm product (burn and shock hazards) where injury has not yet been reported, which corresponds to a High severity score of 3 according to the rubric.
Plain-English summary
Balsam Hill LLC is recalling approximately 700 pre-lit artificial Christmas trees manufactured by Redwood Pacific Ltd. of Hong Kong. The recall involves specific models of Vermont White Spruce, California Baby Redwood, Colorado Mountain Spruce, Aspen Estate Fir, and BH Fraser Fir trees, ranging in height from 7.5 to 15 feet. These trees were sold online at www.balsamhill.com between July 2012 and December 2012 for prices between $1,250 and $3,550.
The recall is due to a hazard where the remote control receiver box attached to the tree can overheat and melt. This malfunction poses burn and shock hazards to consumers. Balsam Hill has received 10 reports of the remote control receiver box overheating and melting, but no injuries have been reported.
Consumers should immediately stop using the remote control units for these trees. They should contact Balsam Hill at (877) 694-2752 from 10 a.m. to 6 p.m. ET Monday through Friday, or visit www.balsamhill.com and click on Recall to obtain a free replacement remote control device. Balsam Hill is also contacting its customers directly.
The recalled product
- Product
- Pre-lit artificial Christmas trees
- Manufacturer
- Redwood Pacific Ltd., of Hong Kong
- Hazard
- Affected units
- 700
Distribution
Distributed nationwide across the United States.
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