The Recall Desk
HighCPSC·11189·Announced 2011-04-06

Williams-Sonoma Recalls Hot Chocolate Pots Due to Burn and Laceration Hazards

Williams-Sonoma is recalling Whirly Whip hot chocolate pots because the handles can break off, posing burn and laceration risks.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where injury has been reported (minor burns or cuts), fitting the High severity criteria for reported injuries without fatalities or severe structural defects.

Plain-English summary

Williams-Sonoma is recalling Whirly Whip hot chocolate pots due to a hazard where the handle can break off during use. This defect poses risks of burns and lacerations to consumers. The recalled pots are made of white porcelain with a red handle and a lid featuring a red knob and an attached frother.

The firm has received 28 reports of handles breaking off, including eight reports of injuries involving minor burns or cuts. Approximately 28,000 units were sold in the United States and 700 in Canada. The pots were sold individually or as part of a gift set at Williams-Sonoma stores, online, and through catalogs from October 2010 through January 2011 for between $30 and $40.

Consumers should immediately stop using the recalled hot chocolate pots. They can return the product to any Williams-Sonoma store or contact Williams-Sonoma for instructions on how to return the product for a full refund. For additional information, consumers can contact Williams-Sonoma toll-free at (855) 643-4206 between 4 a.m. and 9 p.m. PT seven days a week or visit the firm's website at www.williams-sonoma.com.

The recalled product

Product
Hot chocolate pots
Manufacturer
ICI USA, LLC, of Seattle, Wash.
Category
Consumer Product — Kitchenware
Hazard
Affected units
28,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · burn

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