The Recall Desk
Our severity:SevereCPSC·06259·Announced 2006-09-18

Canon Recalls Desktop Copiers for Fire Hazard Repair

Canon is recalling about 800,000 desktop copiers sold from 1987 to 1999 because an electrical defect can cause overheating, smoking, and fire. Users should stop using the units and contact Canon for a free repair.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a fire hazard with six reported incidents of smoking or fire, which aligns with the rubric criterion for 'significant injury/property-damage reports' or high-risk products where harm has occurred, warranting a Severe classification.

Plain-English summary

Canon U.S.A. is recalling approximately 800,000 previous model desktop copiers manufactured between 1987 and 1998. The recall covers specific models including the PC6, PC6RE, PC65, PC7, PC7RE, PC8, PC11, PC11RE, PC12, NP1010, and NP1020. The model number is located on the front panel of the unit.

The recall is being issued because an improperly fitting electrical connection inside the copiers can cause overheating, smoking, and fire. Canon U.S.A. has received six reports of NP1020 model copiers starting to smoke or catching on fire due to this electrical connection problem. No injuries were reported in connection with these incidents.

The recalled copiers were sold through dealers, national retailers, and office supply stores nationwide from January 1987 through December 1999 for between $1,500 and $2,300. Consumers should stop using the recalled copiers immediately and contact Canon U.S.A. at (800) 828-4040 or visit www.usa.canon.com to receive a free repair.

The recalled product

Product
Canon Desktop Copiers
Manufacturer
Canon Inc., of Japan
Category
Consumer Product — Office Equipment
Hazard
Affected units
800,000

Distribution

Distributed nationwide across the United States.

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