The Recall Desk
HighCPSC·04178·Announced 2004-07-14

NETGEAR Recalls Wall Plug Ethernet Bridges Due to Shock Hazard

NETGEAR is recalling about 53,500 Wall Plug Ethernet Bridges because the plastic housing can detach, posing a shock hazard. No injuries have been reported.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (shock hazard) where injury has not yet been reported, which aligns with the 'High' severity criteria in the rubric.

Plain-English summary

NETGEAR Inc. is recalling approximately 53,500 Wall Plug Ethernet Bridges (model XE102) because the plastic housing on these units can detach. This defect poses a shock hazard to users. The affected units were sold at various electronics stores, websites, and through the NETGEAR website from February 2003 through May 2004 for between $50 and $80.

The Wall Plug Ethernet Bridge is used to extend internet availability throughout a home or business. It features a grayish silver plastic housing with "NETGEAR" written on the top. The model number is XE102, and the serial numbers range from XE12A32LB000001 through XE12A32LB005000 and XE12134LB005021 through XE12143LB053586. NETGEAR has received one report from a consumer regarding a detached casing, but no injuries were reported.

Consumers should stop using the product immediately. They should remove the electrical power source to the receptacle and unplug the unit. Consumers can contact NETGEAR toll-free at (800) 303-5507 or register at www.netgear.com to order a free repair kit. The repair kit, when affixed, ensures that the plastic housing will not become loose or separated.

The recalled product

Product
Wall Plug Ethernet Bridge
Manufacturer
NETGEAR Inc., of Santa Clara, Calif.
Category
Consumer Product — Computer Equipment
Hazard
Affected units
53,500

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · shock hazard

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