The Recall Desk
HighNHTSA·25V732000·Announced 2025-10-24

Ford Recalls 2017-2019 Flex Vehicles for Detaching B-Pillar Trim

Ford is recalling 2017-2019 Flex vehicles because the driver and front passenger B-Pillar door trim may detach while driving, creating a road hazard.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural component (B-pillar trim) that may detach while driving, creating a road hazard and increasing crash risk. This fits the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Ford Motor Company is recalling certain 2017-2019 Flex vehicles. The defect involves the driver and front passenger B-Pillar door trim, which may detach while the vehicle is being driven.

The detached door trim can create a road hazard, which increases the risk of a crash. No specific injuries or fatalities are reported in the source text.

Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed on December 17, 2025. Additional letters will be sent once the remedy is available, which is anticipated for March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's internal number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.

The recalled product

Product
FORD FLEX
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — SUV
Hazard
Affected units
92,347

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • FLEX

Distribution

Distributed nationwide across the United States.

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