The Recall Desk
HighNHTSA·25V297000·Announced 2025-08-05

RAM 2500 and 3500 Vehicles Recalled for Inaccurate Gear Display

Chrysler is recalling 2025 RAM 2500 and 3500 vehicles with a software error that can display incorrect gear selection, potentially misleading drivers about which gear is engaged and creating a crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall addresses a failure of a safety-critical control system (gear position display) that violates Federal Motor Vehicle Safety Standard 101. Although no injuries or property damage have been reported, the consequence section explicitly identifies increased crash risk as a result of driver confusion about actual gear selection.

Plain-English summary

Chrysler is recalling certain 2025 RAM 2500 and 3500 vehicles equipped with a 3.5 inch cluster and column shifter. The recall affects approximately 778 vehicles.

A software error in the transmission gear position display may cause the display to show inaccurate information about which gear the vehicle is in. This discrepancy between the display and the actual gear selection can mislead the driver.

When a driver is misled about the current gear selection, they may not anticipate the vehicle's actual movement in response to accelerating or braking, potentially causing unexpected vehicle movement and increasing the risk of a crash.

Owners should contact their Chrysler dealer to have the cluster software updated at no cost. Owner notification letters were mailed on May 22, 2025. For more information, owners can contact Chrysler customer service at 800-853-1403 or the National Highway Traffic Safety Administration at 888-327-4236.

The recalled product

Product
2025 RAM 2500
Brand
RAM
Manufacturer
Chrysler (FCA US, LLC)
Category
Vehicle — Transmission - Gear Position Display
Hazard
  • gear-display-error
  • unexpected-movement
  • crash-risk
Affected units
778

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • 2500
  • 3500

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · RAM

Same category