2024 Kia EV9 brake software error in remote parking assist feature
A software error in the 2024 Kia EV9's remote smart parking assist feature may miscalculate stopping distances, increasing crash risk. Kia will provide free software updates to dealers.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The software error creates a potential risk of collision due to miscalculated stopping distances in a safety-critical system. No injuries or crashes have been reported. Under the rubric, risk-of-harm products where injury has not yet been reported score as High.
Plain-English summary
Kia America, Inc. is recalling certain 2024 Kia EV9 vehicles due to a software error in the remote smart parking assist feature. This feature allows the operator to remotely move the vehicle.
The software error may cause the remote smart parking assist feature to miscalculate stopping distances. A miscalculation could increase the risk of a crash.
Approximately 12,400 vehicles are affected by this recall.
Owners should contact a Kia dealer to have the integrated electronic brake software updated at no charge. Kia customer service can be reached at 1-800-333-4542. For additional information, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.
The recalled product
- Product
- 2024 KIA EV9
- Brand
- KIA
- Manufacturer
- Kia America, Inc.
- Category
- Vehicle — Safety System Software
- Hazard
- brake-software-error
- crash-risk
- Affected units
- 12,400
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- EV9
Distribution
Distributed nationwide across the United States.
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