The Recall Desk
Our severity:HighNHTSA·24V685000·Announced 2024-09-13

2024 Ford Explorer Hybrid: Fire Risk from Battery Cable Chafing

Ford is recalling certain 2024 Ford Explorer vehicles with 3.3L Hybrid engines due to a defect in which the 12-Volt battery cable may chafe against the high voltage cable and short circuit, increasing fire risk. No injuries have been reported.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Structural electrical defect with potential for fire, but no reported injuries, deaths, or property damage. The hazard is theoretical rather than currently realized, placing this at the high end of preventive recalls.

Plain-English summary

Ford Motor Company is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generator (BiSG) and short circuit.

A short circuit in the battery cable increases the risk of a fire.

The recall affects 61 vehicles. Dealers will install a tie strap between the battery cable and high voltage cable at no charge. Owner notification letters were mailed on November 8, 2024. Owners can contact Ford customer service at 1-866-436-7332 or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or visit www.nhtsa.gov.

The recalled product

Product
FORD EXPLORER
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle
Hazard
Affected units
61

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • EXPLORER

Distribution

Distributed nationwide across the United States.

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