The Recall Desk
HighNHTSA·24V111000·Announced 2024-02-15

Jeep Wrangler Defrosting System Software Error May Impair Visibility

Chrysler is recalling affected Jeep Wrangler and Grand Cherokee models due to a software defect in the windshield defroster system that may reduce visibility. Affected owners should contact Chrysler for a free software update.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This recall involves a structural vehicle defect affecting the safety-critical windshield defrosting and defogging system. While no injuries or fatalities have been reported, the defect creates a direct risk of reduced visibility and potential crashes, meeting the criteria for a high-severity recall of a risk-of-harm product.

Plain-English summary

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. The defect is a hybrid control processor (HCP) software error that can cause the windshield defrosting and defogging system to be inoperative.

An inoperative windshield defroster or defogger may reduce the driver's visibility. Reduced visibility increases the risk of a vehicle crash.

Approximately 199,143 vehicles are potentially affected. Owners were notified by mail on February 29, 2024. Chrysler will provide a free software update at authorized dealers. Owners can contact Chrysler customer service at 1-800-853-1403 or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
JEEP GRAND CHEROKEE, WRANGLER
Brand
JEEP
Manufacturer
Chrysler (FCA US, LLC)
Category
Vehicle — Windshield Defroster and Defogger System
Hazard
Affected units
199,143

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • GRAND CHEROKEE
  • WRANGLER

Distribution

Distributed nationwide across the United States.

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Same hazard · visibility loss

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