The Recall Desk
Our severity:SevereNHTSA·23V687000·Announced 2023-10-13

Ford Recalls 2021-2022 Mustang Mach-E Vehicles for Battery Contactor Overheating

Ford is recalling 2021-2022 Mustang Mach-E vehicles with extended range batteries because high voltage battery contactors may overheat, potentially causing a loss of drive power and increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (high voltage battery contactor overheating) that can lead to loss of drive power and increased crash risk, meeting the criteria for a Severe rating.

Plain-English summary

Ford Motor Company is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The recall addresses a defect where the high voltage battery main contactors may overheat.

An overheated high voltage battery contactor can result in a loss of drive power, which increases the risk of a crash. The affected vehicles are 2021 and 2022 model year Ford Mustang Mach-Es with extended range batteries.

Dealers will replace the high voltage battery junction box free of charge. Owner notification letters were mailed on December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236. Vehicles previously repaired under recall 22V-412 will need to have the new remedy completed.

The recalled product

Product
FORD MUSTANG MACH E
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Electric Vehicle
Hazard
Affected units
34,762

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • MUSTANG MACH E

Distribution

Distributed nationwide across the United States.

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