The Recall Desk
Our severity:HighNHTSA·23V194000·Announced 2023-03-23

Helio O2 Travel Trailer Recall for Gas Leak Risk

9299-5000 Quebec is recalling 2020-2023 Helio O2 travel trailers because internal burner tubes may fracture, causing a gas leak and increasing fire risk.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fire hazard) where injury has not yet been reported, fitting the High severity criteria.

Plain-English summary

9299-5000 Quebec Inc. is recalling certain 2020-2023 Helio O2 travel trailers equipped with specific SDS2 2-Burner Drop-in Cooktops. The recall addresses a defect where the internal aluminum burner tubes connecting to the gas valves may fracture. This failure can result in a gas leak.

A gas leak in the presence of an ignition source can increase the risk of a fire. The recall covers 61 affected vehicles. Owner notification letters were mailed on April 28, 2023.

Dealers will install a regulator support bracket to correct the issue free of charge. Owners may contact 9299-5000 Quebec customer service at 1-877-583-2206 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236 for more information.

The recalled product

Product
HELIO O2
Brand
HELIO
Manufacturer
9299-5000 Quebec Inc.
Category
Vehicle — Travel Trailer
Hazard
Affected units
61

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • O2

Distribution

Distributed nationwide across the United States.

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