The Recall Desk
Our severity:SevereNHTSA·22V444000·Announced 2022-06-23

2023 Toyota BZ4X and Subaru Solterra wheels may detach from loose hub bolts

Toyota and Subaru are recalling certain 2023 BZ4X and Solterra vehicles because hub bolts on the wheels may loosen and cause wheels to detach. Detached wheels can result in loss of vehicle control and crash risk.

NHTSA safety advisory

Do not drive this vehicle

NHTSA advises owners to stop driving this vehicle until the recall repair has been completed.

This is the agency’s own advisory, not our assessment. Contact the manufacturer or a dealer, and see the official NHTSA notice for the current guidance.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: This is a structural vehicle defect involving wheels that may detach due to loose hub bolts. While no injuries or deaths have been reported, the defect creates significant risk of loss of vehicle control and crashes, warranting immediate non-operation of affected vehicles.

Plain-English summary

Toyota Motor Engineering & Manufacturing is recalling certain 2023 Toyota BZ4X and Subaru Solterra vehicles due to a defect in the wheel hub bolts. The hub bolts may loosen after low-mileage use, potentially causing the wheels to separate from the vehicle.

A wheel detaching from a moving vehicle can result in a loss of vehicle control, significantly increasing the risk of a crash. The manufacturer advises owners not to drive the vehicles until the defect is repaired.

The remedy involves replacing the hub bolts and wheels, which will be performed by dealers at no cost to owners. Notification letters were sent to owners beginning June 27, 2022, with a second letter to follow once repair parts are available.

Owners may contact Toyota customer service at 1-800-331-4331 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) for more information.

The recalled product

Product
TOYOTA, SUBARU BZ4X, SOLTERRA
Brand
TOYOTA
Manufacturer
Toyota Motor Engineering & Manufacturing
Category
Vehicle — Wheels / Hub Bolts
Hazard
Affected units
661

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • BZ4X
  • SOLTERRA

Distribution

Distributed nationwide across the United States.

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