The Recall Desk
HighNHTSA·22V107000·Announced 2023-12-02

2021 Toyota C-HR: Inoperative Radar Sensor Disables Collision Avoidance

Certain 2021 Toyota C-HR vehicles have a radar sensor that was not activated during production, disabling the pre-collision system and forward collision avoidance. Dealers will activate the sensor at no cost.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The inoperative forward collision avoidance system is a significant safety defect, but no injuries, deaths, or crashes have been reported. The hazard is real but theoretical, capping the severity at High (3) per the rubric.

Plain-English summary

Toyota Motor Engineering & Manufacturing is recalling certain 2021 C-HR vehicles due to a defective radar sensor that may not have been activated during production. The inoperative pre-collision system (PCS) no longer provides forward collision avoidance or automatic braking assistance.

An inoperative PCS fails to alert the driver to the system malfunction and cannot provide the expected braking support in collision scenarios. This increases the risk of a crash.

Approximately 36,558 vehicles are affected. Owner notification letters were mailed on April 22, 2022. Affected owners should contact their Toyota dealer or call Toyota customer service at 1-800-331-4331. Dealers will inspect and activate the radar sensor free of charge.

The recalled product

Product
2021 TOYOTA C-HR
Brand
TOYOTA
Manufacturer
Toyota Motor Engineering & Manufacturing
Category
Vehicle — Safety System
Hazard
  • collision-avoidance-failure
  • sensor-defect
  • crash-risk
Affected units
36,558

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • C-HR

Distribution

Distributed nationwide across the United States.

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Same category