The Recall Desk
Our severity:HighNHTSA·21V808000·Announced 2021-10-15

HME Recalls 2019 Ram 5500 Emergency Vehicles Due to Software Defect

HME is recalling 2019 Ram 5500 emergency vehicles because engine software may fail to warn about low oil, increasing fire risk.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fire risk due to engine damage) where no specific injuries or fatalities have been reported in the source text, fitting the High severity criteria.

Plain-English summary

HME, Inc. is recalling certain 2019 Ram 5500 emergency vehicles. The recall addresses a defect in the engine calibration software that may fail to warn the driver about low oil volume.

Low oil levels can damage the engine, potentially causing an oil leak or a punctured engine block. These conditions increase the risk of a fire.

FCA dealers will update the engine calibration software free of charge on behalf of HME. Owner notification letters are expected to be mailed on February 25, 2022. Owners may contact HME's customer service at 1-616-534-1463 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
HME RAM 5500
Brand
HME
Manufacturer
HME, Inc.
Category
Vehicle — Emergency Vehicle
Hazard
Affected units
3

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • RAM 5500

Distribution

Distributed nationwide across the United States.

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