The Recall Desk
HighNHTSA·21V700000·Announced 2021-09-09

Newmar Recreational Vehicles: Instrument Cluster May Go Blank While Driving

Newmar is recalling certain 2019-2021 recreational vehicles because the instrument cluster may intermittently go blank while driving, potentially hiding critical information like vehicle speed and warning lights.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The source describes a risk-of-harm vehicle component failure (blank instrument cluster during motion preventing visibility of critical safety information) with no reported injuries or deaths. Per the rubric, this constitutes a 'risk-of-harm product where injury has not yet been reported,' warranting a High (3) severity.

Plain-English summary

Newmar Corporation is recalling certain 2019-2021 recreational vehicles including the London Aire, Dutch Star, Essex, King Aire, Mountain Aire, and Ventana models, as well as 2021 New Aire models. The instrument cluster display may intermittently go blank while the vehicle is in motion.

A blank instrument cluster can prevent the driver from seeing critical information such as the vehicle's speed and warning lights. This missing information increases the risk of a crash or loss of vehicle control.

The recall affects approximately 1,554 vehicles. Owner notification letters were mailed on November 8, 2021. The remedy involves dealers updating the control module software and rerouting and securing the ductwork, free of charge.

Owners should contact Newmar's customer service at 1-800-731-8300 to schedule service. Additional information is available through the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or at www.nhtsa.gov.

The recalled product

Product
2020 NEWMAR DUTCH STAR
Brand
NEWMAR
Manufacturer
Newmar Corporation
Category
Vehicle — Recreational Vehicle
Hazard
  • instrument-cluster-failure
  • crash-risk
Affected units
1,554

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (7)

  • DUTCH STAR
  • ESSEX
  • KING AIRE
  • MOUNTAIN AIRE
  • VENTANA
  • LONDON AIRE
  • NEW AIRE

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · NEWMAR

Same category