The Recall Desk
Our severity:SevereNHTSA·20V365000·Announced 2020-06-23

Ford Recalls 2020 Super-Duty Pickups for Transmission Defect

Ford is recalling 2020 F-250, F-350, and F-550 Super-Duty diesel pickups because a brittle transmission part may fracture, causing engine stalls or increased braking effort.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (transmission component) that can lead to engine stalls or increased braking effort, explicitly increasing the risk of a crash, which aligns with the 'Severe' criteria for structural defects and significant injury risk.

Plain-English summary

Ford Motor Company is recalling certain 2020 Super-Duty F-250, F-350, and F-550 diesel pickup trucks. The recall addresses a defect in the transmission torque converter damper plate, which was not tempered during manufacturing. This results in a brittle plate that may fracture.

If the damper plate fractures, it may cause the engine to stall or require increased brake pedal effort to stop the vehicle. Ford states that an engine stall or the need for additional braking effort can increase the risk of a crash.

Dealers will replace the transmission assembly free of charge for affected owners. This recall began on July 6, 2020. Owners may contact Ford customer service at 1-866-436-7332 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
FORD F-250 SD, F-550 SD, F-350 SD
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Pickup Truck
Hazard
Affected units
13

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • F-250 SD
  • F-550 SD
  • F-350 SD

Distribution

Distributed nationwide across the United States.

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