The Recall Desk
SevereNHTSA·20V183000·Announced 2020-03-26

Chrysler Recalls 2019 Jeep Grand Cherokee and Dodge Durango for Driveline Defect

Chrysler is recalling 2019 Jeep Grand Cherokee and Dodge Durango vehicles because insufficiently hardened front differential pinion gears can wear down, leading to a loss of power or the PARK function.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect in the driveline that can result in a loss of power or the PARK function, which the source text states can increase the risk of a crash.

Plain-English summary

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and 2019 Dodge Durango vehicles. The recall addresses a defect in the front differential where pinion gears may have been assembled with insufficient hardening. This condition can cause the gear teeth to wear down over time.

If the teeth on both pinion gears wear off sufficiently, torque power cannot be transferred from the front wheels to the driveline. This results in a loss of power while driving and a loss of the transmission PARK function when the vehicle is stationary. A sudden loss of power or the inability to engage the PARK function can increase the risk of a crash.

Chrysler will notify owners, and dealers will replace the front differential free of charge. The recall began on May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236. Chrysler's number for this recall is W22.

The recalled product

Product
JEEP, DODGE GRAND CHEROKEE, DURANGO
Brand
JEEP
Affected units
515

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • GRAND CHEROKEE
  • DURANGO

Distribution

Distributed nationwide across the United States.