The Recall Desk
SevereNHTSA·20V050000·Announced 2020-01-29

Vactor 2100i Vehicles Recalled for Safety Interlock Software Defect

Vactor is recalling 2017-2020 2100i vehicles because a software defect may cause safety interlocks to fail, leading to unintentional vehicle movement and increased crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (safety interlock failure) that results in unintentional vehicle movement, which the source text states increases the risk of crash. This aligns with the rubric criterion for 'structural vehicle defect' or 'significant injury/property-damage reports' (implied by crash risk), warranting a score of 4.

Plain-English summary

Vactor Manufacturing is recalling certain 2017-2020 Vactor 2100i vehicles. The recall applies to vehicles manufactured with RECIRC or flusher as original equipment or retrofitted. The recall began on February 17, 2020.

The defect involves the electrical system software. When the vehicle is in Recirculation (RECIRC) or Flusher mode and then switched to Jetting mode, the safety interlocks may fail. This failure can result in unintentional vehicle movement, which increases the risk of a crash.

Vactor will notify owners, and dealers will provide software updates free of charge. Owners may contact Vactor customer service at 1-877-342-5374. Vactor's number for this recall is SB-0304. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.safercar.gov.

The recalled product

Product
VACTOR 2100I
Brand
VACTOR
Manufacturer
Vactor Manufacturing
Category
Vehicle — Commercial Truck
Hazard
Affected units
777

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • 2100I

Distribution

Distributed nationwide across the United States.

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