The Recall Desk
SevereNHTSA·20V040000·Announced 2020-01-23

Rosenbauer Commander Recall: Front Shocks May Separate and Damage Steering

Rosenbauer America is recalling 2014-2019 Commander vehicles because front shocks may separate, potentially damaging the steering gear and causing a loss of power steering assist.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (front suspension component separation) that can lead to a loss of steering assist and increase the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Rosenbauer America is recalling certain 2014-2019 Emergency Response Commander vehicles equipped with Reyco front suspensions. The recall involves 67 vehicles.

The front shocks may separate from their upper mount on the front suspension. A loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist. A loss of hydraulic steering assist can increase the risk of a crash.

Rosenbauer will notify owners, and Reyco dealers will install a new bolt, nut, hardened washer, and shim, free of charge. The recall began February 6, 2020. Owners may contact Reyco customer service at 1-765-543-5815 or Rosenbauer customer service at 1-877-543-5591. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
ROSENBAUER COMMANDER
Brand
ROSENBAUER
Manufacturer
Rosenbauer America
Category
Vehicle — Emergency Response Vehicle
Hazard
Affected units
67

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • COMMANDER

Distribution

Distributed nationwide across the United States.

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