Maintainer Recalls 2019 Custom Body Heavy Rescue Vehicle for Shock Defect
Maintainer is recalling one 2019 Custom Body Heavy Rescue vehicle because front shocks may separate, potentially causing a steering fluid leak and loss of power steering assist.
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural vehicle defect (front suspension shock separation) that can lead to loss of power steering assist and increased crash risk, meeting the criteria for a Severe rating.
Plain-English summary
Maintainer Corporation of Iowa, Inc. is recalling one 2019 Custom Body Heavy Rescue emergency response vehicle. The recall addresses a defect where the front shocks may separate from their upper mount on the front suspension.
If the shock separates, it may contact and damage the steering gear housing. This damage can cause a steering fluid leak and a loss of power steering assist, which increases the risk of a crash.
Maintainer has notified the owner. A Spartan dealer will install new shock bolts, and shims if necessary, free of charge. The recall began December 20, 2019. Owners may contact Maintainer customer service at 1-800-831-8588 or Spartan customer service at 1-800-543-5008. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.safercar.gov.
The recalled product
- Product
- MAINTAINER CUSTOM BODY
- Brand
- MAINTAINER
- Manufacturer
- Maintainer Corporation of Iowa, Inc.
- Category
- Vehicle — Emergency Response
- Affected units
- 1
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- CUSTOM BODY
Distribution
Distributed nationwide across the United States.
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