The Recall Desk
Our severity:SevereNHTSA·19V647000·Announced 2019-09-09

Isuzu Recalls 2017-2019 Trucks for Potential Electrical Wiring Defect

Isuzu is recalling 2017-2019 N-Series and Chevrolet Low Cab Forward trucks because a loose bolt in the relay box may cause electrical failure and vehicle stalling.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (electrical wiring) that can lead to a loss of power and vehicle stall, which increases the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Isuzu Technical Center of America, Inc. is recalling certain 2017-2019 N-GAS HD and Chevrolet Low Cab Forward 3500 and 4500 vehicles, as well as 2018-2019 Isuzu FTR and Chevrolet Low Cab Forward 6500XD vehicles. The recall involves a total of 16,766 vehicles.

The defect involves the power supply bolt in the relay box, which may not have been properly tightened during harness production at the supplier. This issue may lead to melting of the power wire and/or a loss of electrical power to the vehicle, which can cause the vehicle to stall. A stall can increase the risk of a crash.

Isuzu will notify owners, and dealers will inspect the relay box power supply bolt, tightening it as necessary. If the harness or relay box is found to be damaged, it will be replaced or repaired, free of charge. The recall began October 24, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
CHEVROLET, ISUZU LOW CAB FORWARD 6500, LOW CAB FORWARD 4500, LOW CAB FORWARD 3500, N-SERIES
Brand
CHEVROLET
Manufacturer
Isuzu Technical Center of America, Inc.
Category
Vehicle — Light Truck
Hazard
Affected units
16,766

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (5)

  • LOW CAB FORWARD 6500
  • LOW CAB FORWARD 4500
  • LOW CAB FORWARD 3500
  • N-SERIES
  • FTR

Distribution

Distributed nationwide across the United States.

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