The Recall Desk
Our severity:SevereNHTSA·19V637000·Announced 2019-08-29

Chrysler Recalls 2019-2020 Jeep Cherokee for Steering Rack Gear Defect

Chrysler is recalling 2019-2020 Jeep Cherokee vehicles because the steering rack gear may break, potentially causing a loss of steering control and increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect in the steering system that could cause a loss of steering control, which the rubric classifies as Severe (Score 4).

Plain-English summary

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles due to a defect in the steering system. The steering rack gear may break, which could result in a loss of steering control.

A loss of steering control increases the risk of a crash. The recall affects 5,294 vehicles. The recall began on October 24, 2019.

Chrysler will notify owners, and dealers will replace the steering gear free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
JEEP CHEROKEE
Brand
JEEP
Manufacturer
Chrysler (FCA US LLC)
Category
Vehicle — Steering System
Hazard
Affected units
5,294

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • CHEROKEE

Distribution

Distributed nationwide across the United States.

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