The Recall Desk
Our severity:HighNHTSA·19V398000·Announced 2019-05-29

LGE Coachworks Recalls 2018-2019 Ford and Freightliner Vans for Camera Defect

LGE Coachworks is recalling 2018-2019 Ford and Freightliner vans because back-up camera displays may revert to factory settings, reversing the image and increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where the defect increases the risk of a crash, but the source text does not report any injuries or fatalities.

Plain-English summary

LGE Coachworks, Inc. is recalling certain 2018-2019 Ford E-450, F-550, and F-450, as well as Freightliner Business Class M2-based vehicles. These vehicles are equipped with ASA Electronics Voyager back-up camera displays. The recall involves 13 affected vehicles.

The defect involves the back-up camera displays unexpectedly reverting to factory default settings. This may cause the camera image to be reversed. If the image is reversed, the driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, which increases the risk of a crash.

ASA will notify LGE Coachworks owners, and dealers will replace the displays free of charge. The recall began on May 9, 2019. Owners may contact ASA customer service at 1-800-384-4400 or LGE Coachworks at 1-800-209-3985. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.safercar.gov.

The recalled product

Product
FORD, FREIGHTLINER F-550, BUSINESS CLASS M2, F-450
Brand
FORD
Manufacturer
LGE Coachworks Inc.
Category
Vehicle — Commercial Van
Hazard
Affected units
13

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • F-550
  • BUSINESS CLASS M2
  • F-450

Distribution

Distributed nationwide across the United States.

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