Mercedes-Benz Recalls 2019 CLA 250 Vehicles Due to Door Lock Defect
Mercedes-Benz is recalling 2019 CLA 250 vehicles because right-side door locks may not open from the outside, increasing injury risk in crashes.
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural vehicle defect (door locks) that could increase the risk of injury in a crash, meeting the criteria for a Severe rating.
Plain-English summary
Mercedes-Benz USA, LLC. is recalling certain 2019 CLA 250 and CLA 250 4MATIC vehicles. The recall addresses a manufacturing defect where the right-side door locks may not have been properly manufactured. As a result, the right-side doors may not be able to be opened from the outside of the vehicle.
In the event of a crash, if the right-side doors cannot be opened from the outside, it could increase the risk of injury. The recall began on May 3, 2019.
Mercedes-Benz will notify owners, and dealers will replace the door locks free of charge. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030020. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.safercar.gov.
The recalled product
- Product
- MERCEDES-BENZ CLA 250
- Brand
- MERCEDES-BENZ
- Manufacturer
- Mercedes-Benz USA, LLC.
- Category
- Vehicle — Door Locks
- Affected units
- 5
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- CLA 250
Distribution
Distributed nationwide across the United States.
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