The Recall Desk
SevereNHTSA·19V219000·Announced 2019-03-20

Mercedes-Benz Recalls 2019 CLA 250 Vehicles Due to Door Lock Defect

Mercedes-Benz is recalling 2019 CLA 250 vehicles because right-side door locks may not open from the outside, increasing injury risk in crashes.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (door locks) that could increase the risk of injury in a crash, meeting the criteria for a Severe rating.

Plain-English summary

Mercedes-Benz USA, LLC. is recalling certain 2019 CLA 250 and CLA 250 4MATIC vehicles. The recall addresses a manufacturing defect where the right-side door locks may not have been properly manufactured. As a result, the right-side doors may not be able to be opened from the outside of the vehicle.

In the event of a crash, if the right-side doors cannot be opened from the outside, it could increase the risk of injury. The recall began on May 3, 2019.

Mercedes-Benz will notify owners, and dealers will replace the door locks free of charge. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030020. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.safercar.gov.

The recalled product

Product
MERCEDES-BENZ CLA 250
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Door Locks
Hazard
Affected units
5

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • CLA 250

Distribution

Distributed nationwide across the United States.

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