Mercedes-Benz Recalls Vehicles Due to Passenger Air Bag Inflator Defect

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2010-2017 model year vehicles, including C250, C300, C350, C63 AMG, E350, E400, E550, GLK250, GLK350, and SLS AMG models. The recall affects vehicles equipped with specific passenger frontal air bag modules that were sold or registered in designated geographic zones (Zone A, Zone B, or Zone C) based on state and territory.

The defect involves air bag inflators that may explode due to propellant degradation caused by long-term exposure to high absolute humidity, temperature, and temperature cycling. An inflator explosion may result in sharp metal fragments striking the passenger or other occupants, which could result in serious injury or death.

Mercedes-Benz will notify owners, and dealers will replace the passenger frontal air bag module free of charge. The recall began on March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product

MERCEDES-BENZ, MERCEDES BENZ C300, E350, GLK350, C350

Brand

MERCEDES-BENZ

Manufacturer

Mercedes-Benz USA, LLC.

Category

Vehicle — Air Bag

Hazard

• air-bag-explosion
• metal-fragments
• serious-injury
• death

Affected units

288,779

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Distribution

Related recalls