The Recall Desk
Our severity:HighNHTSA·16V600000·Announced 2016-08-15

Keystone Recalls 2011-2017 Bullet and Passport Trailers for Fire Risk

Keystone is recalling 2011-2017 Bullet and Passport recreational trailers because an improperly wired air conditioner thermostat may cause an electrical short and fire.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fire risk) where injury has not yet been reported, which aligns with the High severity criteria.

Plain-English summary

Keystone RV Company is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.

If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire. The source text does not report any specific incidents of injury or property damage.

Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
KEYSTONE BULLET, PASSPORT
Brand
KEYSTONE
Manufacturer
Keystone RV Company
Category
Vehicle — Recreational Trailer
Hazard
Affected units
51,585

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • BULLET
  • PASSPORT

Distribution

Distributed nationwide across the United States.

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