The Recall Desk
SevereNHTSA·16V411000·Announced 2016-06-08

Forest River Recalls 2015 Glaval Synergy Buses for Steering Defect

Forest River is recalling 2015 Glaval Synergy transit buses because steering boxes may wear prematurely, risking loss of steering control.

NHTSA safety advisory

Do not drive this vehicle

NHTSA advises owners to stop driving this vehicle until the recall repair has been completed.

This is the agency’s own advisory, not our assessment. Contact the manufacturer or a dealer, and see the official NHTSA notice for the current guidance.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect where the steering connection could fail, resulting in a sudden loss of steering ability and increasing the risk of a crash.

Plain-English summary

Forest River, Inc. is recalling certain model year 2015 Glaval Synergy transit buses manufactured between March 23, 2015, and April 29, 2015. These vehicles are built on a Freightliner Custom Chassis and are affected by steering boxes that were manufactured using incorrect internal spacers. This defect results in premature wear in the connection between the steering wheel and the front axle.

The steering wheel's connection to the front axle could fail, resulting in a sudden loss of steering ability and increasing the risk of a crash. Owners are urged not to drive their vehicles until they have been inspected.

Forest River will notify owners, and Freightliner dealers will inspect and replace the steering box, as necessary, free of charge. The recall began on June 10, 2016. Owners may contact Forest River customer service at 1-574-262-2212 or Freightliner customer service at 1-800-547-0712. Forest River's number for this recall is 35-06022016-0207.

The recalled product

Product
GLAVAL BUS SYNERGY
Brand
GLAVAL BUS
Manufacturer
Forest River, Inc.
Category
Vehicle — Transit Bus
Hazard
Affected units
2

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • SYNERGY

Distribution

Distributed nationwide across the United States.

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