The Recall Desk
Our severity:SevereNHTSA·16V248000·Announced 2016-04-27

Ford Recalls 2011-2012 F-150, Mustang, Expedition, Navigator for Transmission Defect

Ford is recalling specific 2011-2012 F-150, Mustang, Expedition, and Navigator vehicles because the automatic transmission may unexpectedly downshift to first gear, increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (transmission) that can cause sudden loss of control and increase the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Ford Motor Company is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.

This defect can cause the vehicle to slow down suddenly without warning. Additionally, the rear tires may slide or lock, which increases the risk of a crash. Approximately 153,581 vehicles are affected by this recall.

Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
FORD, LINCOLN F-150, MUSTANG, EXPEDITION, NAVIGATOR
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Automatic Transmission
Hazard
Affected units
153,581

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • F-150
  • MUSTANG
  • EXPEDITION
  • NAVIGATOR

Distribution

Distributed nationwide across the United States.

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