The Recall Desk
SevereNHTSA·16V156000·Announced 2016-03-16

Mack Recalls 2016-2017 Titan Trucks for Steering Shaft Separation Risk

Mack is recalling 2016-2017 Titan trucks because a steering shaft bolt may fail, causing loss of steering and potential crashes.

NHTSA safety advisory

Do not drive this vehicle

NHTSA advises owners to stop driving this vehicle until the recall repair has been completed.

This is the agency’s own advisory, not our assessment. Contact the manufacturer or a dealer, and see the official NHTSA notice for the current guidance.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (steering shaft separation) that results in complete loss of steering, which is a significant safety hazard capable of causing serious injury or death.

Plain-English summary

Mack Trucks, Inc. is recalling certain model year 2016-2017 Titan vehicles manufactured between February 25, 2015, and February 12, 2016. The recall addresses a defect where the bolt connecting the upper steering shaft to the lower steering shaft may not properly secure the upper shaft.

This defect can lead to the separation of the steering shaft, resulting in a complete loss of steering control. Such a failure may lead to a vehicle crash. Mack strongly recommends that affected vehicles not be driven until the interim remedy is applied.

Owners should contact Mack customer service at 1-877-800-4945 (option #1) to schedule the free repair. An interim repair is available now, and the final remedy is also available. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.safercar.gov for more information.

The recalled product

Product
MACK TITAN (TD)
Brand
MACK
Manufacturer
Mack Trucks, Inc.
Category
Vehicle — Heavy-Duty Truck
Hazard
Affected units
75

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • TITAN (TD)

Distribution

Distributed nationwide across the United States.

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