The Recall Desk
HighNHTSA·15V747000·Announced 2015-11-12

Newmar Canyon Star Motorhomes Recalled for Water Heater Scald Hazard

Newmar is recalling 2014-2016 Canyon Star motorhomes because a water heater valve defect may cause water to overheat, posing a scalding risk to users.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (scalding/steam) where injury has not yet been reported, fitting the 'High' severity criteria for risk-of-harm products without reported illness or injury.

Plain-English summary

Newmar Corporation is recalling certain model year 2014-2016 Canyon Star motorhomes manufactured between September 10, 2013, and August 18, 2015. The recall affects vehicles equipped with Atwood on-demand water heaters. In these vehicles, the water heater valve may not be properly set, which can cause the water and gas valve to overheat the water in the hot water supply tap.

The overheating of the water may result in the release of steam, which could cause the operator to scald themselves and increase the risk of injury. Newmar will notify owners, and dealers will install a remedy kit to eliminate the scald hazard free of charge. The recall began on December 8, 2015.

Owners may contact Newmar customer service at 1-800-731-8300. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
NEWMAR CANYON STAR
Brand
NEWMAR
Manufacturer
Newmar Corporation
Category
Vehicle — Motorhome
Hazard
Affected units
90

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • CANYON STAR

Distribution

Distributed nationwide across the United States.

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