The Recall Desk
Our severity:SevereNHTSA·15V192000·Announced 2015-03-31

Smart Fortwo Recall Issued for Potential Steering Gear Bolt Failure

Mercedes-Benz USA is recalling 2014-2015 Smart Fortwo vehicles because steering gear mounting bolts may break, increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (steering gear mounting bolts) that could affect handling and increase the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 Smart Fortwo Coupes and Convertibles, as well as 2014 Fortwo Coupe Electric and Fortwo Convertible Electric vehicles. The recall involves approximately 5,058 vehicles.

The affected vehicles have steering gear mounting bolts which may break during vehicle operation. If these bolts break, vehicle handling could be affected, increasing the risk of a crash.

MBUSA will notify owners, and dealers will replace the steering gear mounting bolts, free of charge. The recall began on May 8, 2015. Owners may contact Smart customer service at 1-800-762-7887 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
SMART FORTWO CONVERTIBLE, FORTWO COUPE ELECTRIC, FORTWO COUPE, FORTWO CONVERTIBLE ELECTR
Brand
SMART
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Steering System
Hazard
Affected units
5,058

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • FORTWO CONVERTIBLE
  • FORTWO COUPE ELECTRIC
  • FORTWO COUPE
  • FORTWO CONVERTIBLE ELECTR

Distribution

Distributed nationwide across the United States.

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