The Recall Desk
SevereNHTSA·13V535000·Announced 2013-10-30

Ford Recalls 2011-2012 F-Series Ambulance Packages Due to Engine Stall Risk

Ford is recalling 2011-2012 F-350, F-450, and F-550 ambulance packages because an exhaust sensor defect may cause the engine to stall, increasing crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (engine stall) that increases the risk of a crash and potential injury to patients, meeting the criteria for a Severe rating.

Plain-English summary

Ford Motor Company is recalling certain model year 2011-2012 F-350, F-450, and F-550 Ambulance Package vehicles. These vehicles were manufactured between February 22, 2010, and October 19, 2012, and are equipped with a 6.7L diesel engine. The recall affects 2,951 vehicles.

The recall is due to an exhaust sensor problem that may cause the vehicles to experience a loss of power followed by an engine stall. An unexpected engine stall increases the risk of a crash. Additionally, if this occurs while the ambulance is transporting a patient, there is an increased risk of injury to the patient.

Ford will notify owners, and dealers will replace the exhaust gas temperature sensor free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
FORD F-350, F-450, F-550
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Commercial / Ambulance
Hazard
Affected units
2,951

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • F-350
  • F-450
  • F-550

Distribution

Distributed nationwide across the United States.

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