The Recall Desk
SevereNHTSA·12V350000·Announced 2012-07-24

Crossroads Recalls 2010-2011 Hampton Travel Trailers Due to Furnace Gas Leak Risk

Crossroads is recalling 2010-2011 Hampton travel trailers because a defective furnace gas valve may stick open, causing a gas leak and potential fire.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (defective gas valve) that poses a risk of fire, which aligns with the rubric criteria for a Severe rating (structural vehicle defect or significant injury/property-damage reports).

Plain-English summary

Crossroads, a division of Thor Industries, is recalling certain model year 2010 and 2011 Hampton travel trailers manufactured between June 11, 2009, and November 2, 2010. These vehicles are equipped with Atwood Mobile Products furnaces that were produced with a defective gas control valve.

The defect involves the gas control valve sticking in the open position. If this occurs, gas could leak out and, in the presence of an ignition source, result in a fire. No specific number of affected units is provided in the source text.

The safety recall began on August 17, 2012. Dealers will repair the furnaces free of charge. Owners may contact Crossroads Warranty Service Department at 1-855-226-7496 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
CROSSROADS HAMPTON
Brand
CROSSROADS
Manufacturer
THOR INDUSTRIES
Category
Vehicle — Travel Trailer
Hazard
Affected units
223

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • HAMPTON

Distribution

Distributed nationwide across the United States.

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