The Recall Desk
SevereNHTSA·10V585000·Announced 2010-11-22

Recreational Vehicles Recalled for Refrigerator Fire Risk

Tiffin is recalling certain Allegro, Phaeton, and Zephyr motorhomes because the refrigerator safety shutoff may not prevent a fire from a hydrogen leak.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall addresses a defect that may not prevent a fire, which constitutes a significant injury/property-damage risk under the rubric for vehicle recalls.

Plain-English summary

Tiffin Motorhomes, Inc. is recalling certain 1998-2010 Allegro, 2007-2010 Phaeton, and 2007-2010 Zephyr recreational vehicles. The recall involves 2,717 vehicles equipped with 1200-series Norcold refrigerators. The recall began on February 17, 2011.

The refrigerators contain a sensing algorithm or thermal switch designed to shut off power when high temperatures are detected, which may indicate a hydrogen gas leak. The response times of these safety devices are not sufficient to stop power in time to prevent a potential fire.

Owners will be instructed to contact Norcold dealers to receive the remedy free of charge. Owners may contact Norcold at 1-800-767-9101 or Tiffin at 1-256-356-8661. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
TIFFIN ALLEGRO, PHAETON, ZEPHYR
Brand
TIFFIN
Manufacturer
TIFFIN MOTORHOMES, INC.
Category
Vehicle — Recreational Vehicle
Hazard
Affected units
2,717

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • ALLEGRO
  • PHAETON
  • ZEPHYR

Distribution

Distributed nationwide across the United States.

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