The Recall Desk
Our severity:HighNHTSA·10V243000·Announced 2010-06-04

Ford E-Series Conversion Vans Recalled for Wheelchair Lift Software Defect

Mobility Transportation Services is recalling 2007-2009 Ford E-Series conversion vans equipped with specific Ricon wheelchair lifts due to a software defect that may cause the lift to overrun the floor level.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where injury has not yet been reported, fitting the High severity criteria for potential falls and tipping.

Plain-English summary

Mobility Transportation Services (MTS) is recalling certain model year 2007 through 2009 conversion vans built on Ford E150, E250, and E350 chassis. These vehicles were manufactured between September 16, 2008, and April 15, 2009, and are fitted with certain Ricon S Series and K Series L-Model wheelchair lifts.

The recall addresses a software problem in the lift's "up" function. If the "up" button is released before the floor level limit switch is activated, the lift may continue traveling upward and overrun the floor level cut-off point. When the platform overruns the vehicle floor level and stops at an angle of 15-20 degrees, it is possible for a person in a wheelchair to tip over or for someone standing on the platform to fall, potentially resulting in injuries.

MTS will notify owners, and repairs will be performed by authorized Ricon dealers free of charge. A software solution is under investigation. Until available, Ricon will provide owners with a bulletin outlining proper operation and a DVD-based training aid at no cost. The safety recall began on October 18, 2010. Owners may contact Ricon at 1-818-267-3000 or MTS at 1-734-453-6452.

The recalled product

Product
FORD E-350, E-250, E-150
Brand
FORD
Manufacturer
MOBILITY TRANSPORTATION SERVICES
Category
Vehicle — Wheelchair Lift
Hazard
Affected units
60

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • E-350
  • E-250
  • E-150

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · FORD

Same manufacturer · MOBILITY TRANSPORTATION SERVICES

See all →

Same hazard · fall injury

See all →

Similar recalls